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Privacy Policy

Home • Privacy Policy

Privacy Policy (KB Web Designs)

Last updated: December 28, 2025

KB Web Designs (“KB Web Designs,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have.

This policy applies to our website, pages, forms, and services (collectively, the “Services”).

1) Who we are

KB Web Designs is an operating business within the Kickbytes group. Depending on the context, KB Web Designs may act as a data controller (deciding how and why data is used) or a data processor (processing data on behalf of an agency/reseller partner).

Controller contact:
KB Web Designs
Email: [email protected]
Phone: +44 7727738477

2) Information we collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information we receive from partners.

A) Information you provide

  • Contact and identity data: name, company name, job title, email, phone number, website URL.

  • Inquiry and application data: details you submit through forms (e.g., Agency Outsource Program volume, requirements, notes).

  • Project and onboarding data: business details, content, assets, preferences, credentials you choose to provide (e.g., domain/DNS access), and communications with our team.

  • Billing/transaction data (if applicable): invoices, billing address, transaction records. (We do not want payment card details sent by email/forms.)

B) Information collected automatically

  • Technical data: IP address, device type, browser type, referring pages, approximate location (city/country), timestamps.

  • Usage data: pages viewed, clicks, and interaction patterns.

  • Cookies and similar technologies: used for core site functionality, performance, and analytics (details in Section 6).

C) Information from partners (agencies/resellers)

If you are an agency/reseller using our white-label production, we may receive:

  • End-customer project inputs you provide to us to fulfill builds (content, branding, requirements).

  • Client contact details when necessary for delivery, approvals, or operational support.

3) How we use information (purposes)

We use information to:

  • Respond to inquiries and communicate with you.

  • Evaluate and manage partner applications (including Agency Outsource Program).

  • Deliver websites, web services, and managed hosting (including setup, deployment, and maintenance).

  • Provide customer support and troubleshooting.

  • Send service updates and operational messages (e.g., launch confirmations, status updates).

  • Improve our Services, security, and performance.

  • Prevent fraud, abuse, and unauthorized access.

  • Comply with legal obligations and enforce our terms.

4) Legal bases (where applicable)

Where laws require a legal basis (e.g., GDPR-style regimes), we rely on:

  • Contract: to deliver services you request or agree to.

  • Legitimate interests: to operate, secure, improve our Services, and communicate about service delivery.

  • Consent: where required for certain marketing communications or non-essential cookies.

  • Legal obligation: where we must comply with laws, lawful requests, or regulatory requirements.

5) How we share information

We do not sell your personal information.

We may share information with:

  • Service providers that help us run our business (e.g., hosting, email delivery, analytics, security, backups, customer support). They process data under contractual obligations.

  • Kickbytes group companies/affiliates where needed to operate and support services, infrastructure, billing, security, or compliance.

  • Agencies/resellers (white-label context): if an agency is your contracting party, project communications and deliverables may be shared back with that agency.

  • Legal and safety: if required by law or needed to protect rights, safety, and security.

6) Cookies and tracking

We use cookies and similar technologies for:

  • Essential functionality (site operation, security, form handling).

  • Performance and analytics (understanding usage and improving speed and reliability).

  • Preferences (remembering settings where applicable).

You can control cookies through your browser settings and (if implemented) our cookie banner/preferences tool. Blocking some cookies may impact site functionality.

7) Data retention

We keep personal information only as long as necessary for:

  • The purposes described in this policy,

  • Contractual obligations (e.g., support and warranty periods),

  • Legal and accounting requirements,

  • Security and fraud prevention.

Typical retention examples:

  • Inquiries/applications: retained for a reasonable period to manage decisions and follow-ups.

  • Client/project records: retained for operational continuity, support, and legal/accounting requirements.

  • Logs/security records: retained as needed for system integrity and auditing.

8) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No system is perfectly secure; if you suspect a security issue, contact us immediately at [[email protected] or privacy email].

9) International transfers

If we transfer information across borders, we use appropriate safeguards required by applicable law (such as contractual protections and security controls), depending on where you are located and where processing occurs.

10) Your rights and choices

Depending on your location, you may have rights to:

  • Access the personal data we hold about you,

  • Correct inaccurate or incomplete data,

  • Request deletion (where legally allowed),

  • Object to certain processing or request restriction,

  • Request portability,

  • Withdraw consent (where processing is based on consent).

To exercise rights, contact [[email protected]]. We may need to verify your identity before fulfilling requests.

Marketing choices

If we send marketing emails, you can opt out at any time via the unsubscribe link or by contacting us. Operational/service messages are not marketing and may still be sent.

11) Children

Our Services are not intended for children under 16 (or the age required by local law). We do not knowingly collect personal information from children.

12) White-label / agency processing roles (important)

If you are an agency/reseller and provide end-customer data to KB Web Designs for fulfillment:

  • You are typically the controller for your end-customer relationship.

  • KB Web Designs typically acts as a processor for fulfillment and operational support.

  • Where required, we can provide a data processing addendum (DPA) governing instructions, confidentiality, and security measures.

13) Third-party links and embedded content

Our site may contain links to third-party sites or embedded content. Third parties operate under their own policies. We are not responsible for the privacy practices of third-party websites.

14) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date shows when changes take effect. Material changes will be posted on this page.

15) Contact

For privacy questions or requests:
Email: [email protected]